In the next user testing session with the Senior Technical Production Manager for Deadline White House on MSNBC, Anthony Amador, we got feedback on our refined MVP prototype. The UI was iterated after we analyzed his opinions from the first user testing session and aligned it with Rob and Kevin’s vision.
For the second user testing with the TPM, we focused making sure the revised top down view we updated after talking to Rob and Kevin is good enough to replace the TPMs live shot sheet.
After we guided the him through the tasks in the prototype, we asked him to answer follow up questions and to rate their experience per task.
Our Script for our Technical Manager Interview
User Testing Session 2 with with Anthony Amador, Senior Technical Production Manager for Deadline White House on MSNBC, at 30 Rock NYC on Feb 13th, 2019.
Paths Shortcut
Clicking a RS or phone line in the header opens up additional live shot details and highlights clicked path
From first discovery session huge improvement
“it can work… need to play around with actual software more”
Adding and managing paths
Flexibility to grab all, none, or single paths
Says header looks too cluttered
RS’s and IFBs deserve own fields -split up
Additional Details - arrow direction wrong
Header - Needs to pop more
Name of Guest
Location
RS
IFB
Window (not so much)
Hit Time
Ready-for-air especially
CleanUp button
Rather than cleanup, only scroll to current time
Only going to be looking at headers
Wants there to be save button to edit path days
GUI dynamic, but need to click save button to “route” changes and show on shared control room screen
Host Object
Just want one RS for head on camera & her IFB
Wants it to inherit studio object cameras and paths
"Guest On Set" Button
On Host/pinned object
Opens up new object with studio paths pre-populated since inherited, because if Guest in studio will be same cameras
Studio object that accounts for host & guest in same studio room
Types of objects: Anchor(Host), Reporter, Guest object, Beauty Feeds (other)
Header to be designed for larger screen size
Wants prompt to confirm grab/take objects - safety
Will have to talk about it… can convince myself either way
Should Automatically Assigning Phone CR paths
If IFB-2 is assigned 95% of the time PL-2 will be assigned
Global path for phone lines
Media traffic won’t assign IFBs & PLs global path; TPMs do
“Transmission Notes” section that has all of the studio transmission info he needs to convey Media Traffic
REMs, Fiber Transmit, LTNs (transmits) - he tells that information to Media Traffic, and they officially plug in
Will auto populate with new back-end-point of iNews
Wants more information on hover/click of global path…
Says global path is just the REM
Can click or hover on it & see full path including transmission OR
OR seperate transmission column - hover & see full long text string
“Technical Notes” text field for important exceptions, not transmission
Should have visual indicator in top down view if filled in
Need “Submit to Media Traffic” button
Wants $$ reports for how much they use per studio
Based on window how much studio costs
Build database tracking time & money spent for studio
Wants “Dial” button to automatically dial control room desk phone to studio contact
Ready-for-air should populate timeline view because producers are going to be looking for if their guest are ready for air
Wants keyboard shortcuts
Need to consider what happens to a grabbed state if someone edits the paths after it changed
It is important to make the full transmission info with the three endpoints info accessible
After every change, user needs to save changes to execute them
Studio object should get pinned to the top, and on set host and guest are mapped to that object
User will have to select which studio cameras are on each host or guest
Greater readability in header of live shot object
Split up the RS’s and Phone Lines
Move hit time closer to name on left
“Ready-For-Air” checkbox needs to pop the most
